Here is how you can request technical support from
us. Choose the one that works best for you!
REQUEST
SUPPORT VIA PHONE: 972.893.3999 option 1
Please call us at 972-893-3999 &
Choose Option 1. Leave us a voice message. Our network
converts your voice message to text and notifies us via
PDA and Email within a few seconds. Someone is on call
24X7 so you can expect a response in short order.
Click on
this link to connect to our Online Support Portal. Depending on
the day and time you should see a link to an on-duty technician
who will assist you live via the Internet. This is private and
secure. You can exit securely at any time.
Click on this
link to request service by completing a short online web form.
When you submit it, we are alerted immediately via email and
during business hours we can get right to work on your service
request. If you submit the request after hours we will usually
start work the next business day.
